Whether the relationship is a purchase, a tenancy or a managed property, the same questions arise: who is this person or company, can they be verified, and is the supporting documentation in order. IQON runs it as a structured journey the customer completes themselves.
Identity, documents and checks collected once, at the start of the tenancy.
The same structured intake for buyers and corporate customers.
BankID and other supported eID solutions where available.
For customers without electronic ID, with document authenticity checks.
Requested, chased and stored against the relationship rather than by email.
Supporting documentation collected and checked as part of the journey.
PEP, sanctions and adverse media where the relationship requires it.
Where the counterparty is a company rather than an individual.
Tenancies and managed relationships continue — so do the checks and the record.
Managing agents often run the customer process on behalf of asset owners, while both need visibility into the outcome. IQON can deliver the customer-facing journey under the managing agent's or the owner's brand, with the results and evidence available to both.
For portfolios, the same applies at scale: one consistent intake and one current record per relationship, rather than a file per property held in a different place.